25 April 2008

Quickr... Tip #2 and #3 from The Notes Apprentice

Today's lessons from The Notes Apprentice will be centered around Quickr. We recently had a company tech fair where I demo'd Quickr and Notes 8.0.1 to our end users and IT. Both were very well received. I immediately had requests to create "Places" for some of the groups in IT to start playing. Thus my focus on Quickr lately. I promise to get back to my fun with the Notes 8.0.1 deployment on Monday though! But enough babble....

Tip #2 from The Notes Apprentice...
It's Quickr NOT QuickR. Now seriously, I'm not sure it matters but I was corrected so I feel the need to spread the word. It matters to someone so I decided they must have put some blood, sweat and tears (or at least some spare time) into making Quickr what it is today. Thus, it matters now to me since Quickr is a pretty cool tool. Your welcome!

Tip #3 from The Notes Apprentice...
Never add the Sametime Community Server info to Quickr unless you're sure that your Sametime server also has LDAP authentication turned on like the Quickr server (this was under the Other Options in Quickr v8.0). This is important, especially if it's right after the initial company training and you think "surely this won't effect anything and I can make the change without testing". Bad things happen... All of the sudden no one could log in to Quickr at all... including me! Luckily, I had a genuis from Workflow Studios there wrapping up his Quickr training who offered to help. He quickly started having me check various settings, patiently asking what I'd been doing before it happened. I knew I'd re-registered some places but he assured me that wouldn't cause any problems. It took at least 5 minutes of Jr. Admin panic before I remembered that I'd added that Sametime server info. However, it felt like an hour and it was very hard to think while I mentally updated my resume at the same time! However, Lance (very nicely) taught me about the differences of authenticating between LDAP and the Domain Directory while I backed out the Sametime server info, restarted http and magically everything worked again. So feel free to learn from my mistake... Your welcome!

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